Birmingham Site security Information

However because the booking process is within "frames" the secure icon may not automatically appear on your browser window.

Unfortunately because there are numerous browsers and browser versions, we are unable to address each possible way to view the security of our reservation pages. However, the following is how to check security on the "Booking Details" page if you are using Internet Explorer 5.0:

Right click on "Credit Card" page
Select Properties
Click on "Certificates" button - the secure icon will appear and an explanation of the Certificate Properties will be displayed

Our Site has been fully tested to ensure all transactions are secure. We have processed many hundreds of bookings without a single security issue.

In the unlikely event of your credit card being abused as a result of shopping at APH we guarantee to reimburse 100% of any loses you incur. We will reimburse the first £50 of your loss as, legally, the credit card issuer must repay the rest. However, in the unlikely event of an error occurring we will handle the whole process on your behalf.

The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.

Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet! Modern day encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.
If in the extremely unlikely event that somehow your card is used fraudulently, as a direct result of you providing information to APH, then as long as you notify your credit card company in accordance with its reporting rules and procedures, APH will cover the costs of any amount that your credit card company holds you responsible for.
In-fact, we are so convinced about the security of your data on our servers that if you ever suffer a direct loss from fraudulent use of your credit card, as a result of using our site, APH will repay your losses to the sum of 100%. Guaranteed!

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